The salesman, Mike, was extra helpful. Got all the information n eded for the vehicle and updated me on the status along the process. I will be coming back in the future.
We've been here twice for our Hino maintenance, and both times have been a great customer service experience. Michelle in the service department is very quick to give quotes over the phone, and follows up in a timely manner (in the most courteous way of their and our time). You can tell she's happy to work there and excellent at what she does (AND communicates that well). The pricing is competitive, and I'm so happy to have a trustworthy mechanic to work on our company trucks. Thank you Carmenita!
First of all Nick and Kevin did a great job in fixing my RV air conditioner. I got the sticker "shock" when Nick said how much it was going to be but we had an after market warranty that Nick contacted because it was not under Factory Ford warranty and fought for the payment of the services. When I picked up my RV I had no power in the house. Kevin, got a tech to see what the problem was even checked the the house batteries and gave me a jump, to start generator. They said call monday to see if we might have done something wrong, well it dawned on me the freezer and fridge were left on and that's what drained the batteries. They are expensive ( Truck Center), but i was happy with the service!!
We had the most positive experience even though the situation was horrible. Our motorhome broke down just a few exits after we loaded it and took off. Our rig was towed to Carminita Truck Center. Nick took great care of us and put all our charges through our insurance. Not all was covered, but the fact he took the time to process it made a difference to us. Thank you Nick and sll!
Alex at extension 1143 was extremely helpful. Told him the parts I need, process the order over the email. Highly recommended!
Great people !