Customer Service Is Priority Number One

November 13th, 2014 by

Customer Service

Taking care of the customer can mean many things. To some it is a level of commitment that gets a heated customer off of the phone, delays a problem or is passively concerned about the customer. To others it means an “all in” mentality and creating a long lasting partnership with your customer during and outside of the sale.

At Carmenita Truck Center we strive to make sure our customer has the best experience from beginning to end in the transaction. We go far above and beyond for our customers and try to do everything we can to keep our customers coming back. This includes post sale follow up, consultatively addressing customer concerns relative to the industry as a whole, CARB compliance or operations work flow. No matter what, we are happy to help.

Understanding the Nordstrom philosophy in business these days is critical. In a world absent customer service and with little face to face contact since the advent of the internet, it sets you apart when you provide both. We strive to be the best in the industry and to get our sales reps to your facility for onsite visits, follow up and addressing concerns.

We are happy to bring out the manufacturer of the vehicle you are interested in to discuss the purchase, technical details and specs. Our body manufacturers will also come out to perfectly create the box or body you need for your trucks. From mild to wild, our commitment is to get it right the first time and be attentive to your needs when purchasing and after the sale.

When you work with Carmenita you work with the very best. Give us a call to see how we can help you better understand our commitment to your business.